This is a really whacked recession. It seems to be the case that people are losing jobs everywhere, but (in my opinion) I’ve seen an incredible number of people who work in the technical field lose their jobs, too.
And why didn’t I just called them “technical professionals”? Yuh huh. Read on.
I’ve seen some really good people lose their jobs in the tech/computing industry. Unfortunately, and sadly, loss of jobs doesn’t necessarily correlate to quality in the remaining workforce. Somewhere, I think that upper-middle management has determined which salaries to cut, and not which people to retain. You probably already know this.
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A few weeks ago, we needed to perform repairs on one of our Sun Microsystems Enterprise-class servers. For whatever reason, we had been shipped a — let’s call it — fucked-up system configuration. Basically, with certain Sun (enterprise) servers, you can’t have both (dual, fibre-based) HBAs, (dual) gigabit ethernet, and internal (fibre-channel) drives. This means that if you want a reasonably redundant configuration (while having the number of processors and memory boards that you want), you’ll probably be forced into using external drives. Further, if you want to have niceties like internal tape drives, and external devices spread across controllers, be prepared for pain.
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Long story short?
The tape drive in said server never worked. I mean: EVER. This meant that while we could do backups of the machine, we’d always have to reinstall the OS from CD since with Solaris 7 and gigabit ethernet interfaces, we couldn’t merely plumb the devices and restore over the network. This was painful. Specifically, this was paining me greatly. In my mind, there’s nothing more stoopid and pain-bringing than needing to re-install the OS from install media if you don’t have to. Between the re-install, patching, etc., you’ll have probably ended up wasting half a day just putting the OS back in place. Horsep00!
Thankfully, Sun was so kind as to send an SE onsite, in hopes that we could get the tape drive working once and for all. Mind you, we couldn’t change the hardware configuration of the machine, so the SE would need to be crafty enough to come up with a solution — likely at an OS-level.
Unfortunately, the SE was a turd. We had many conversations like this:
Me: Ah, okay, so we booted single-user from the CD-ROM and the tape drive works this way.
He: Great! So, I guess that my work here is done. The tape drive works.
Me: No, it isn’t. That doesn’t explain why the problem occurred, and obviously we can’t leave the system in a state where it’s booted single-user from the CD-ROM.
He: It’s because your hardware configuration isn’t supported (by Sun).
Me: Before I started working here, this is the configuration that Sun wrote up for us.
He: Well, uhhh, maybe we should call Sun support and open a ticket.
And this went on and on. I should note that I tried all kinds of horrendous shit, like dumping the (working) tape devices from CD-ROM to one of the disks. Nothing worked. To make matters worse, the SE sat there slumped in his chair, and didn’t have anything to offer. On days like this, I wonder why I even bothered putting on pants before I came to work.
Finally, I was hungry. I ordered some food. The SE didn’t want any. Of course, like all meals where someone isn’t eating, the SE just sat there and watched me eat my Texas Chili Fries. And then the conversations started up again.
He: So, how long have you been an SA?
Me: For 7 or so years now.
He: That’s good. I’ve only been an SE for a couple of years.
Me: Oh yeah? What did you do before that?
He: I was a realtor.
Me: (nearly choking on chili fries) Oh. And why did you make the change?
As of this very second, the tape drive is still broken. Perhaps we can make a listing on Ebay, and maybe the SE could close the sale for us.