The day after Bank of America deducted approximately $70 from our checking account to reclaim the first part of the temporary credit they’d given us while they investigated the Great NewEgg Debacle of 2010, we received another piece of snail mail from Bank of America that indicated, well, we had won the second part of our grievance with NewEgg and that Bank of America would not be taking back the other $80 from our checking account as a result.
My first response was to blink a few times, re-read the snail mail, then to stare into space for a bit, trying to let it all sink in. “How could this possibly have happened?“, I asked myself. Considering that the two packages from NewEgg came as part of the same order and were handled by the same shipper, I found it nearly impossible to believe that under practically identical circumstances the two claims with Bank of America were resolved in exactly different ways. Did NewEgg decide to throw us a bone here? Did Bank of America decide to throw us a bone here? Was there really some mistake that would either end up in our favor or to our dissatisfaction if we called Bank of America to find out how the matter ended up being resolved in this fashion? Or would there just be more confusion or malaise?
I’m kinda thinking that I’ll just let this one be because my guess is that digging deeper here will only make things worse.